Core Competencies / references

In close collaboration with our clients, the experts design tailor-made solutions and training concepts in the field of Human-resources and also put them into effect.:

Core competences include:

• Personal development
• Coaching
• Management development
• Sales techniques
• Communication Strategies
• Customer Relationship Management
• Marketing
• Culture
• Media

Communication model 3DK^®

People think, feel and act according to their personal communication style, their values and their culture. In order to communicate more successfully it is therefore sensible to convince, associate and impress people purposefully.

The three-dimensional communication model “3DK Model” was created in the early 1980' within the Kissling-Institute network. It defines three different, yet equally important, communication styles: “Actional”, “Rational”, “Emotional”.

 Applying the “3DK Model” allows you, both on a methodical and a practical level, ...

• ... to recognize different communication styles and motives
• ... to reflect on your own communication spectrum, whilst broadening and developing it in a positive way
• ... to address partners in a talk, individually or in a group, through a discriminating approach

 The model is gender neutral, transcultural and is characterized by its:

• practicability: Simply learnt and quickly implemented
• focus on communication: Contrasting other models the focus of which is on a person’s character or suitability
• methodology: Separating communicational content and style of communication

The model was developed on the scientific basis of Herrmann Holliger's work on the general morphology of behaviour control, an argumentation software based on the Transactional Analysis by Mathias Szilas, Johann Heinrich Pestalozzi's pedagogical approach and, last but not least, many years of practical experience gained by the network members.

Further details at: www.3dk-akademie.ch
 

References

Industries in which we operate (references on request)